Customer Service Coordinator (63066)

## Description

**UEI College is a leader in post-secondary career education. Working at our employee-owned company is more than just a great career - its an investment in yourself. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.**

**We are currently seeking a Customer Services Coordinator to join our team at our campus. In this position you will be responsible for providing customer service to students, prospective clients, and campus visitors.**

**Your primary duties will include:**

• **Complies with all Federal, State, accreditation and institutional policies and procedures.**
• **Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel.**
• **Retrieve messages and voicemail and forward to appropriate personnel.**
• **Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.**
• **Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.**
• **Answers general questions about the organization and provides callers with address, directions, and other information.**
• **Monitors visitor access and issues passes when required.**
• **Updates appointment calendars.**
• **Receives, sorts, and routes mail, and maintains and routes publications.**
• **Maintains fax machines, assists users, sends faxes and retrieves and routes incoming faxes.**
• **Takes payment for services and products.**
• **Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.**
• **Performs other clerical duties as needed, such as filing, photocopying, and data entry.**
• **High School Diploma or GED; or an equivalent combination of education and experience**
• **Positive attitude at all times**
• **Customer service oriented**
• **Ability to multitask**
• **Effective communication skills**
• **English will be the primary language used; bilingual abilities useful but not required.**

**We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.**

**If changing students' lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!**