Refractive Cataract Surgical Scheduler- Dr. Wiley- Steele Creek, Pineville (47591)

## Description

# Why Join CEENTA?

CEENTA is the premier eye, ear, nose, and throat group in the Carolinas. You’ll join a supportive, mission-driven team committed to providing exceptional patient care and a collaborative clinical environment.

CEENTA is seeking a detail-oriented and patient-focused **Refractive Cataract Surgical Scheduler** to coordinate surgical care and support our physicians and clinical teams. In this role, you will serve as a key liaison between patients, providers, and care teams to ensure seamless surgical scheduling and an exceptional patient experience.

# What You Will Do

• Schedule all refractive cataract and laser surgical procedures, including post-operative visits.
• Counsel patients on premium intraocular lens (IOL) options and pricing.
• Serve as liaison between physicians, clinical teams, and patients.
• Verify physician orders, CPT codes, and diagnoses.
• Prepare surgical documentation including consents and clinical notes.
• Coordinate surgical equipment and scheduling logistics.
• Manage physician block time and improve scheduling efficiency.
• Respond to patient inquiries and provide pre/post-op instructions.
• Document patient communications in EHR.
• Ensure correct scheduling of procedures and resources.
• Assist clinical teams as needed.

# A Typical Day

• Coordinate surgical schedules, communicate with patients and providers, prepare documentation, and ensure patients are fully prepared for procedures.

# Schedule

• Shift schedule will fall between Monday – Friday, 8:00 AM – 5:00 PM
• Hours may vary based on clinic and physician needs

## Qualifications
# What You’ll Bring

• High school diploma or equivalent required
• Minimum 1 year of experience in a medical setting required
• Preferred: surgical scheduling, insurance verification, Epic experience

# Skills & Competencies

• Strong attention to detail
• Knowledge of medical terminology and workflows
• Excellent communication skills
• Ability to multitask in fast-paced environment
• Proficiency in Microsoft Office and healthcare systems