Events and Donor Suite Staff

## Description

The Old Globe is seeking hospitable and conscientious individuals to join our Events and Donor Suite staff to fulfill two crucial roles; event support and donor concierge services.

As a Donor Suite Concierge, individuals will work shifts in the Lipinsky Family Suite, providing professional and high-quality hospitality to The Old Globe’s Circle Patron donors who are attending performances at the Globe.

As a member of the Events and Suite Staff, individuals will regularly engage with the Globe’s top-level donors and must exhibit a high level of hospitality and patience. This individual must be able to manage donor issues and complaints calmly and professionally, and to fulfill a variety of roles.

**Key Responsibilities include but are not limited to the following:**

• Assisting the Events Director before, during, and after donor cultivation and stewardship events
• Event set-up, take-down, and clean-up
• Bartending and beverage service
• Greeting and assisting guests and donors
• Serving as an onsite Event Lead when assigned, overseeing event logistics and operations
• Following detailed event sheets and troubleshooting guest or event-related issues
• Providing post-event summaries and updates to the Events Director
• Working in the Lipinsky Family Suite to provide concierge-level hospitality to Circle Patron donors attending performances
• Maintaining a calm, professional, and welcoming demeanor while interacting with high-level donors and guests

The Old Globe is actively committed to fostering a culture of equity, diversity, inclusion, & access in all areas of our operation. By making intentional, actionable steps, we strive to make The Old Globe a place where theatre makers, employees, volunteers, audience members, and community members of all identities and backgrounds belong. The Old Globe welcomes candidates who demonstrate a commitment to these goals. We strongly encourage people with the following identities to apply: BIPOC, LGBTQIA+, people living with disabilities, and those from other historically and presently marginalized groups. Multilingual candidates are also strongly encouraged to apply.

## Qualifications

**The successful candidate will have the following skills and abilities:**

• Previous hospitality, events, or customer service experience required
• Weekend and evening availability required
• Must be at least 21 years of age
• Bartending and beverage service experience preferred
• Ability to multitask and work independently in a fast-paced environment
• Strong communication and problem-solving skills
• Must possess or be willing to obtain California Responsible Beverage Service (RBS) Certification

Hourly pay rate range for the position is $18.29 - $21.50 plus tips; $18.29 per hour for Donor Suite Concierge and $21.50 per hour when working as Events Staff. Staff may also have ticket privileges. Previous experience in the hospitality industry and weekend and evening availability is required. This is a part-time position with a variable schedule.