Service Advisor | Base + Commission - Tonkin Mazda of Portland

## Description

**Now hiring Service Advisors at Tonkin Mazda of Portland—where great culture meets career growth.** If you thrive in a fast‑paced dealership environment and take pride in delivering exceptional customer experiences, this is the role for you. Our service department is best‑in‑class, and as a Service Advisor, you’ll be at the center of it all—coordinating between technicians and customers to keep operations running smoothly.

**Why Join the Tonkin Family of Dealerships?**

At Tonkin Mazda of Portland, we believe that our team is the driving force behind our success. When you join our dealership, you’re not just taking a job—you’re becoming part of a respected family-owned company with a legacy of excellence in the automotive industry. Here’s why you’ll love working with us:

• **A Supportive & Collaborative Culture** – We foster a positive, team-oriented environment where your growth and success are a top priority
• **Industry-Leading Training & Development** – Whether you’re starting your career or looking to advance, we provide the tools and training to help you excel
• **Competitive Pay & Benefits** – Enjoy great earnings potential, health benefits, retirement plans, and employee discounts
• **Top-Tier Products** – Represent Mazda’s award-winning lineup of innovative, stylish, and performance-driven vehicles
• **Community & Customer Focus** – We take pride in delivering exceptional customer experiences and giving back to the Portland community

• If you’re passionate about cars and people, and you’re looking for a rewarding career with a trusted local employer, **Tonkin Mazda of Portland is the place for you!**
• ***Service Advisor Job Responsibilities***

• Ensure that customers receive prompt, courteous, and effective service
• Drive the sale of technicians' time to meet the department's sales forecast
• Prioritize required services and be prepared to provide options upon request
• Keep customers informed on completion times, service expenses, and possible changes
• Ensure the customer has a positive dealership experience

• ***Service Advisor Benefits and Compensation***
• In addition to competitive pay, our benefits are designed to support you and your family…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options
• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth
• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family
• 401(k) with Company Match
• Generous Paid Time Off that begins accruing from Day 1
• Exclusive employee pricing for you and your family on parts, service, and vehicles

## Qualifications
***Service Advisor Qualifications***

• 1-3 years of automotive service advising experience
• Experience in CDK is strongly preferred
• A strong work ethic and good work history
• Communication Skills

• *Corporate requirements: Must be 18 years or older with a valid driver's license and clean driving record, able to pass a criminal background check and pre-employment drug screen.*
• Ready to join a team that values growth, teamwork, and excellence? **Apply now and start your journey as a Service Advisor with us!**