ADMIN ASST TO CASINO GM

## Description

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| **Position Summary** |

| The Administrative Assistant supports the General Manager of Gaming Operations. Our philosophy is built on the principles of integrity, fairness, collaboration, communication, and recognition for performance excellence. Meeting all performance standards leads to attracting and retaining a qualified workforce, provides opportunities for qualified team members, and contributes towards the ongoing success of the Pueblo of Sandia today and in the future. |

| **Essential Duties and Responsibilities** |

| 1. Provides advanced administrative support by overseeing the daily operations of the casino through professional, ethical business practices. 2. Performs routine administrative responsibilities such as drafting correspondence, scheduling appointments, meetings, conferences, travel, and organizing and maintaining paper and electronic files. 3. Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment/supplies inventories; evaluating new equipment and techniques. 4. Resolves routine administrative issues and answers inquiries concerning patron disputes and departmental issues. 5. Accepts, screens, and routes telephone calls as necessary. 6. Acts as a liaison with other departments and Sandia Tribal Gaming Commission on basic administrative and/or operational matters. 7. Reviews, and proofreads correspondence, reports, and internal controls for accuracy and syntax. 8. Sorts, opens and distributes mail; sends and retrieves facsimiles. 9. Maintains work schedules in Unifocus. 10. Replies to E-Surveys submitted through Unifocus. 11. Maintains timecard information in KRONOS. 12. Attends various executive-level meetings and transcribes minutes. 13. Uses the Internet to research information for assigned projects. 14. Coordinates and manages special projects with vendors. 15. Punctual and regular attendance is an essential responsibility for all team members and are expected to report to work based upon the assigned schedule each day in accordance with the Attendance Policy for Pueblo of Sandia. |

| **Additional Responsibilities** |

| 1. Performs additional duties and responsibilities as requested. |

| **Key Performance Indicators** |

| This position has Key Performance Indicators (KPI’s) identified as a measurement of success. KPI’s will be shared with all team members who work in this job title and feedback will be provided regarding the successful completion of the KPI’s as part of the performance review process. |

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| **Knowledge, Skills, and Abilities** |

| 1. Ability to type 55 wpm accurately. 2. Ability to operate a multi-line telephone system. 3. Ability to understand and carry out oral instructions. 4. Ability to interact effectively with the general public and casino staff. 5. Ability to file, use a computer and standard office machine equipment. 6. Ability to work efficiently and accurately in an atmosphere of frequent interruptions. 7. Ability to exercise tact, courtesy, and initiative in handling routine problems. 8. Knowledge of office practices and procedures, business, English, math, and spelling. 9. Advanced knowledge of Windows and Microsoft Office Suite including; Outlook, Word, and Excel. 10. Ability to produce a range of documents accurately. 11. Ability to exercise sound personal management practices and exhibits a strong motivational commitment to the organization. 12. Ability to work odd and unusual hours, including weekends and overtime. 13. Ability to make judgments/referrals and decisions regarding customer and employee conflicts. 14. Ability to work harmoniously and professionally with co-workers and supervisors. |

## Qualifications

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| **Education and Experience** |

| Required: 1. High School Diploma, GED certification or equivalent. 2. One (1) year experience in an increasingly responsible position in an office/clerical management position. 3. Must be at least 21 years of age. Preferred: 1. Certification in Executive Secretarial Studies, Business Management or related field. Note: Relevant work experience or education may be substituted to satisfy education and/or work experience. |

| **License/Certifications/Registrations** |

| 1. Must be able to obtain and maintain the required STGC Gaming License 2. Will require a pre-employment and random drug screening. 3. Must possess and maintain a valid, unrestricted New Mexico driver’s license. |

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| | **Physical Requirements/Working Conditions** The following selected physical activities are required to perform the essential functions of this position |

| **Physical Requirement** | **Description** |

| **Balancing** | Maintaining body equilibrium to prevent falling and walking, standing, or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium. |

| **Crouching** | Bending the body downward and forward by bending leg and spine. |

| **Feeling** | Perceiving attributes of objects, such as size, shape, temperature, or texture by touching with skin, particularly that of fingertips. |

| **Finger Dexterity** | Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. |

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