HLA Contract Dispatch/Communications

## Description

**Job Title:** 911 & IFT Dispatcher

**Location:** Indiana | **Employment:** Contract

**Job Description:**

We are seeking a calm, organized Dispatcher to handle 911 emergencies and interfacility transport (IFT) calls. You will coordinate EMS units, communicate with hospitals and field personnel, and ensure timely, efficient responses. Key responsibilities include:

• Receiving and prioritizing 911 and IFT calls
• Dispatching EMS units and monitoring their status
• Communicating with hospitals, patients, and field personnel
• Maintaining accurate records of all calls and activities
• Following EMS dispatch protocols and procedures

## Qualifications

• High school diploma or equivalent
• Previous 911 or EMS dispatch experience preferred
• Excellent communication and multitasking skills
• Familiarity with CAD systems and medical terminology a plus
• Ability to work rotating shifts, nights, weekends, and holidays

**Physical Requirements:**

• Ability to sit for extended periods while monitoring communications systems.
• Capability to handle high-stress situations calmly and effectively.