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PT
Information Technology Associate III (Mid)
PEOPLE TECHNOLOGY AND PROCESSES LLC · Washington D.C., DC 20376
About The Role
## Description
**Title:**Information Technology Associate III (Mid)
**Clearance Type:**None
**Responsibilities (including but not limited to):**
- Provide broad technical support for Navy information systems, network infrastructure, and associated components, including troubleshooting system issues and assisting with performance optimization.
- Support advanced issue resolution, including diagnosing complex technical problems, coordinating remediation efforts, and implementing sustainable corrective actions.
- Deliver network management support, including monitoring network health, assisting with configuration changes, and supporting connectivity and communications requirements.
- Provide server administration support, including system monitoring, patching, backup support, and configuration updates.
- Maintain comprehensive technical documentation to support configuration management, system changes, troubleshooting procedures, and compliance requirements.
- Assist in ensuring information assurance and security compliance across supported systems, including adherence to cybersecurity policies, standards, and best practices.
- Support the implementation of system enhancements, upgrades, and process improvements to strengthen system performance and security posture.
## Qualifications
- At least 4-10 years of IT experience, with a strong knowledge of hardware, software, and networking, server administration skills, relevant certifications (e.g., Network+, Security+).
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