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Quality Assurance Senior Manager

PEOPLE TECHNOLOGY AND PROCESSES LLC · Washington D.C., DC 20376

External listingfull-time4 months ago

About The Role

## Description
**Title:**Quality Assurance Senior Manager
**Clearance Type:**None
**Responsibilities (including but not limited to):**
**Quality Governance & Compliance**

  • Own the Quality Management Plan (QMP) aligned to contract requirements, NAVSEA policies, and internal standards.
  • Establish and manage QA processes for all task orders, including checklists, acceptance criteria, workflows, and version control.

**Deliverable & Process Excellence**

  • Lead reviews for all contractual deliverables (e.g., technical reports, program plans, schedules, metrics dashboards), ensuring accuracy, completeness, and timeliness.
  • Define, track, and report Key Performance Indicators (KPIs) and Service Level Agreements (SLAs); drive root-cause analysis and corrective/preventive actions (CAPA).
  • Coordinate readiness for audits/inspections and respond to Corrective Action Requests (CARs).

**Information Assurance Integration**

  • Partner with technical leads to ensure deliverables reflect current Navy/DoD IA policies, configuration baselines, and risk acceptance decisions.

**Stakeholder Engagement**

  • Serve as primary QA interface to Government stakeholders (COR/ACOR, Task Order CORs), Program Manager, and functional leads.
  • Facilitate QA reviews, readiness briefs, and continuous improvement sessions; maintain transparent communications on quality status and risks.

**Team Leadership & Coaching**

  • Promote a culture of accountability, precision, and customer mission focus.

## Qualifications

  • At least 10 years of experience in Information Assurance providing IT systems support for Navy/DoD customers or directly for Navy/DoD.
  • Must be able to complete certification sustainment related training/continuing education as required to maintain certification status in accordance with the contract statement of work.

**Desired:**

  • DoD-approved Information Assurance baseline certification at Information Assurance Management (IAM) Level III in accordance with DoD Directive 8570.01-M (Information Assurance Workforce Improvement Program).

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