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PC Technician

PEOPLE TECHNOLOGY AND PROCESSES LLC · Fayetteville , NC 28310

External listingfull-time29 days ago

About The Role

## Description
**Position title**: PC Technician
**Location**: Fort Bragg (Fort Liberty), NC
**Clearance required**: SECRET
**Responsibilities include (but are not limited to):**

  • Provide desktop and help desk support for SOMTC classrooms.
  • Support Mission Readiness Exercise (MRX) environments.
  • Troubleshoot and resolve workstation, software, and peripheral issues.
  • Ensure systems meet security, configuration, and operational standards.
  • Document support actions and update incident/ticketing systems.
  • Assist SOMTC staff in maintaining a reliable, secure, and mission ready IT environment.

## Qualifications

  • Associate in an IT related field or 4 years of professional experience.
  • DCWF Client Systems Technician (411) at Basic.
  • Networking concepts and protocols.
  • Knowledge of cyber threats and vulnerabilities.
  • Physical components and IT architecture.
  • System operation, maintenance, and security.
  • Troubleshooting hardware and software.
  • Configuring and validating workstations.
  • Documenting and querying incidents.
  • Interoperability of Army/Joint Mission Command systems; IT support in an Enterprise environment.

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