Slot Technician

## Description

• Repairs and maintains slot machines.
• Executes movement of machines depending on current machine layout scheme.
• Investigates device malfunctions and clears ticket jams.
• Performs daily and weekly preventative maintenance of slot machines.
• Responds swiftly to customer service issues.
• Repairs and maintains play tracking systems and its components.
• Provides excellent customer service to slot players by answering questions about the machines and ensuring machines are functional in a timely manner.
• Ensures compliance with State of Florida gaming laws.
• Is held accountable for accuracy and thoroughness to ensure accurate departmental records and reports.
• All other duties assigned.

## Qualifications

• High School Diploma.
• Must have at least 3+ years of previous customer service experience.
• Must have at least 1+ years of previous electronics/computer experience.
• Must be able to obtain the appropriate state occupational license.
• Previous gaming experience is preferred.
• Must be able to communicate effectively in both verbal and written form.
• Must have keen attention to detail.
• Must have strong team work skills.
• Must be able to lift up to 50lbs.
• Must be able to work flexible hours to include night, weekends and holidays.