Toyota Valet

## Toyota Valet

**Job Type**

**Full-time**

Bob Johnson Toyota of Rochester is a member of the Bob Johnson Automotive Group of Rochester which provides a rare blend of outstanding leadership and a culture that is distinctively customer service-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the most successful auto groups in Rochester.

**Full Time Opportunity!**

**\*Opportunity for advancement!**

**Benefits Include:**

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:

• Medical and Dental Insurance
• 401(k)
• Employee discounts on vehicle purchases, parts and service
• Paid-time-off
• We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
• Opportunities for career advancement.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**Summary:**

To assist and provide service to customers and their experience at our service location.

**Essential Duties:**

Duties and Responsibilities of a Service Valet - (other duties and responsibilities may be assigned);

1. Clock in on time according to your schedule.
2. Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
3. Controls service traffic flow and parking.
4. Drives customer's vehicle with caution.
5. Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
6. Drives vehicles to and from service lane, wash bay, and parking lot as needed.
7. Makes key tags for vehicles.
8. Removes plastic and paper mats upon delivery.
9. Wears provided uniform and makes sure handset walkie is fully charged at all times.

10.Deliver customer vehicles upon service completion

11.Wash customer vehicles with automated car wash

12.Shuttle customers to and from dealership if needed

**Qualifications:** To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**EDUCATION and/or EXPERIENCE**

• No prior experience or training.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

**LANGUAGE SKILLS**

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

**REASONING ABILITY**

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

**CERTIFICATES, LICENSES, REGISTRATIONS**

Valid Driver's License

• **Environmental conditions**include circumstances of weather, heat, cold, rain and snow
• **Physical Activity**

While performing the duties of this job, the employee is (occasionally/frequently/regularly) required to

• Stand
• Walk
• Sit

**Values:**

To perform the job successfully, an individual should demonstrate the following Values

Teamwork through Trust and Respect

Cooperation and Attitude – Effectively works with management and coworkers to complete job assignments and serve customers; demonstrates positive attitude toward job duties.

Individual Leadership & Employee Relations – Uses appropriate interpersonal styles and methods to inspire and guide individuals toward goal achievement, modifying behavior to accommodate tasks, situations, and individuals involved.

Integrity

• Business Ethics – Maintains and promotes social, ethical, and organizational norms in conducting business activities.
• Policies and Procedures – Demonstrates knowledge of and compliance with all company policies and procedures.