SERVICE ADVISOR

## Bob Johnson Imports Service Advisor

**Service Advisor — Bob Johnson Imports**

**Join Our Award-Winning Team****: Up to $2500 sign-on bonus!**

Bob Johnson Imports **— I**nfiniti, Kia, MINI, Nissan, Alfa Romeo, Maserati, is seeking a customer-focused, team-driven professional to join our **Award-Winning Service Team**. At Bob Johnson, we proudly live by our core values of **Teamwork, Integrity, Drive,** and **Personal Improvement** — and we’re looking for someone who embodies these principles every day.

**Previous Service Advisor experience is preferred but not required for the right candidate.**

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**Why Bob Johnson Imports?**

At Bob Johnson, you’re not just taking a job — you’re joining a team committed to your success and well-being. We offer **one of the best health care packages in the entire industry**, ensuring you and your family are supported with top-tier benefits.

You’ll also be part of **one of the busiest service drives in the region**, giving you unmatched earning potential, consistent workflow, and the opportunity to sharpen your skills in a fast-paced, high-volume environment.

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**What You’ll Do**

As a **Service Advisor**, you are the vital connection between our customers and our technicians. You’ll deliver an exceptional service experience by:

• Greeting customers with professionalism and genuine care
• Listening to customer concerns and documenting vehicle issues clearly
• Scheduling appointments and managing the flow of work through the service department
• Writing accurate, detailed repair orders and recording technician notes
• Providing clear, honest estimates of time, cost, and labor
• Advising customers on routine maintenance and manufacturer-recommended services
• Acting as a reliable liaison between customers and technicians
• Monitoring repair progress and communicating updates throughout the day
• Contacting customers with any changes to timelines or estimates and securing approval for additional work
• Ensuring every customer leaves satisfied, informed, and confident in their service experience
• Maintaining high standards of professionalism, communication, and customer care

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• **What We’re Looking For**

• A customer-service mindset with strong communication skills
• Ability to multitask in a fast-paced, high-volume environment
• A positive, team-oriented attitude
• Previous service advisor or automotive experience preferred
• Strong organizational skills and attention to detail