Outbound Call Center Representative (Part-Time)

## Description

**Position Summary**

We are seeking a highly motivated **Outbound Call Center Representative** responsible for generating leads, engaging prospects through cold calling, and closing sales. This role requires strong communication skills, resilience, and a results-driven mindset, particularly within telecommunications services including **wireless, broadband, TV, and VoIP**.

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**Key Responsibilities**

• Conduct **high-volume outbound cold calls** to prospective customers
• Identify customer needs and present tailored solutions
• Generate qualified leads and convert them into sales
• Meet and exceed **daily, weekly, and monthly sales targets**
• Maintain accurate records in CRM systems
• Follow up with prospects to close opportunities
• Deliver excellent customer service throughout the sales process
• Stay current on product offerings, promotions, and industry trends

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• **Requirements**
• **Experience**

• Minimum **1–2 years in call center sales or outbound calling**
• Proven experience in **cold calling and closing sales**
• Background in **telecommunications (wireless, broadband, TV, VoIP)** strongly preferred
• Customer service experience in a fast-paced environment

**Skills**

• Strong verbal communication and persuasion skills
• Ability to handle objections and rejection professionally
• Goal-oriented with a strong closing mindset
• Basic computer skills and CRM familiarity
• Bilingual (English/Spanish) preferred (highly valuable in PR market)

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• **Employment Type**

• **Part-Time** (typically 20–30 hours per week)
• Flexible schedule may include evenings or weekends