HR Admin Support
MY WIRELESS · PR - SAN JUAN - D4 - San Juan, PR 00927
About The Role
## Description
**About the Role**
Seeking a detail-oriented **HR Administrative Support** professional to join our Human Resources team. This role plays a critical part in ensuring compliance with core HR administrative functions, state and federal agency reporting, and payroll-related obligations. The ideal candidate is organized, dependable, and comfortable handling confidential employee information in a multi-state environment.
You will support day-to-day HR administration by managing reports, responding to agency correspondence, maintaining records, and keeping HR communications organized.
**Key Responsibilities**
**HR Administrative Support**
- Assist with HR audits, reporting, and processes
- Respond to routine HR inquiries or escalate as appropriate
- Support special HR projects as assigned
- Pull and organize employee files for legal or audit requests
**State & Agency Correspondence & Compliance Support**
- Manage reporting and correspondence with state and government agencies, including but not limited to:
- **Unemployment insurance claims** and inquiries
- **State disability and paid leave claims**
- **New hire reporting** requirements
- Employment and wage verification requests from authorized agencies
- Track agency deadlines and maintain documentation to support compliance and audits
- Coordinate with payroll and HR leadership to resolve agency-related issues or discrepancies
**Payroll & Compliance Support**
- Process and administer **wage garnishments**, including child support orders, tax levies, and creditor garnishments, in compliance with federal and state regulations
- Monitor garnishment notices, calculate withholdings, and ensure timely remittance and responses
**Employee Records & Verifications**
- Process **employment verification** requests (income, job title, employment dates) in accordance with company policy and privacy laws
- Maintain accurate and up-to-date employee records within the HRIS (Paycom)
- Ensure proper documentation, retention, and audit readiness
## Qualifications
- Previous experience in HRIS, HR administration, or data management. Ticketer experience preferred.
- Strong attention to detail and ability to manage multiple tickets efficiently.
- Comfortable handling confidential and sensitive employee information.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
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