Customer Service Representative - FT

## Description

# **Are you ready to kick-start your career in a vibrant and supportive environment?**

## ***Join the Team as a Customer Service Representative***

At **Nozzle Nolen Pest Solutions**, we’ve been safeguarding South Florida from pests since 1951. As a third-generation, family-owned business, we are passionate about protecting our community, and we take pride in creating a workplace where our employees thrive. If you're energetic, customer-focused, and ready to make a difference, we want to hear from you!

**Why This Job Rocks:**

• **Vibrant Work Environment:** Work with a team of upbeat, supportive colleagues who bring positive energy to every day.
• **Learn & Grow:** We offer paid training and opportunities to develop your skills while you work.
• **Family-Oriented Culture:** We treat our employees like family, with a work environment that values balance and well-being.
• **Feel Good About What You Do:** Protect families, employees, and our community from pests while building meaningful relationships with our customers.
• **Awesome Perks:** From health insurance to paid time off, we’ve got your back with benefits that matter.

## Qualifications
**What You'll Do:**

• Be the friendly voice our customers love to hear—whether it’s answering questions, solving problems, or simply making someone’s day better.
• Use your multitasking skills to manage incoming and outgoing calls, emails, and more.
• Manage and maintain customer accounts with accuracy and attention to detail.
• Learn all about our products and services and share your knowledge with customers to help them find the perfect solutions.
• Keep things running smoothly by updating customer accounts and ensuring all interactions are logged accurately.
• Collaborate with a team that’s all about exceeding customer expectations and delivering top-notch service.
• Keep cool under pressure and maintain a positive, empathetic approach, even on the busiest days.

**What We’re Looking For:**

• A positive attitude and a passion for helping others.
• High School diploma or equivalent
• At least 1 year of customer service experience (but if you’re awesome, we’re flexible!).
• Strong communication skills—whether you’re talking or typing, you know how to make a connection.
• Basic computer skills and the ability to learn new tools quickly (Microsoft Office experience is a plus).
• Problem-solving skills—you’re quick on your feet and love a good challenge.
• Ability to multitask and prioritize in a fast-paced environment.
• Flexibility to work shifts, including weekends and holidays, if needed.

# **Training Requirements:**

• Completion of Nozzle Nolen Orientation & Training.
• Ongoing training as identified by supervisors or HR.

**Physical Requirements:**

• Sitting at a desk and working on a computer for extended periods.
• Occasionally lifting to 10 lbs.

**Ready to Take the Next Step?**

If you’re looking for a job where you can make a difference, grow your career, and be part of a supportive, family-oriented team, apply online at [<www.nozzlenolen.com>](http://www.nozzlenolen.com).

Let’s work together to keep South Florida pest-free while building a bright future for you!