FRONT DESK

## Front Desk Cashier – Be the First Smile Guests See!

We’re looking for a friendly and detail-oriented Front Desk Cashier to welcome guests, answer questions, and help them sign up for our exciting attractions. This multi-functional role includes front desk, lane attendant, arcade redemption, and other attraction areas. While team members are cross-trained in multiple areas, you will typically be assigned to a designated area each shift based on business needs. If you’re a people person with strong communication skills and love working in a fun, fast-paced environment, this could be the perfect fit for you!

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What You’ll Do

• Provide exceptional guest service, both in person and over the phone
• Help guests sign up for attractions throughout the facility, including bowling, golf simulators, and more
• Make recommendations and inform guests about promotions, packages, and offerings
• Process guest transactions promptly and accurately
• Assist guests with finding their lane
• Help guests enter names and information on scoring tablets
• Assist with score corrections and troubleshooting
• Assist guests with shoe rentals
• Clear deadwood and dead balls from lanes
• Help servers by clearing plates and glasses from lanes
• Clean and return bowling balls to racks
• Clean tables, furniture, and lane areas throughout the shift
• Assist guests with purchasing and registering game cards
• Help guests select and redeem prizes
• Stock and organize the redemption wall and counter
• Ensure the game room remains clean, organized, and guest-ready
• Keep redemption inventory neat, clean, and fully stocked
• Check and clean bathrooms according to policy
• Empty buss buckets throughout the shift
• Help maintain a clean, safe, and welcoming facility
• Complete any additional tasks delegated by management

## Qualifications

• Strong communication and customer service skills.
• Cash-handling experience preferred but not required.
• Experience working in a Bowling Center a plus.
• Experience working with POS systems a plus.
• Must have reliable transportation.
• Employment subject to successfully completing a Background Check and/or CORI Screening.
• Minimum age of 18 years old.
• Ability to stand for extended periods (6–8 hours).
• Flexible schedule, including evenings, weekends, and holidays.