Security Officer- Santa Clarita

## Description
**Schedule**
Monday- Thursday from 1130-1930
**Job Summary**
Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules.
**Primary Job Duties**

• Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
• Answer alarms and investigate disturbances
• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
• Monitor surveillance cameras to watch out for any disruptions or unlawful activities
• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
• Use provided communication devices to relay information in a clear and concise manner
• Circulate among visitors, patrons, or employees to preserve order and protect property.
• Provide satisfactory customer service to clients and other members of the public
• Warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Lock doors and gates of entrances and exits to secure buildings
• Follow post orders and all other relevant site-related information
• Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.

• **Tools and Technology**
• **Tools**
• **Notebook computers**

• Laptop computers
• Tablets
• Cellular Devices

• **Technology**
• **Data base user interface and query software**

• Data entry software

**Spreadsheet software**

• Microsoft Excel

**Word processing software**

• Microsoft Word

## Qualifications

**Education and Experience**

High School Diploma - or the equivalent (for example, GED)

Guard Card required

**Knowledge**

**Public Safety and Security -** Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

**English Language -** Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

**Customer and Personal Service -** Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

**Skills**

**Basic Skills**

• **Active Learning-** Understanding the implications of new information for both current and future problem-solving and decision-making.
• **Active Listening-** Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• **Critical Thinking-** Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• **Learning Strategies-** Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• **Mathematics-** Using mathematics to solve problems.
• **Monitoring-** Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• **Reading Comprehension-** Understanding written sentences and paragraphs in work related documents.
• **Speaking-** Talking to others to convey information effectively.
• **Writing-** Communicating effectively in writing as appropriate for the needs of the audience.

**Social Skills**

• **Coordination-** Adjusting actions in relation to others' actions.
• **Negotiation-** Bringing others together and trying to reconcile differences.
• **Persuasion-** Persuading others to change their minds or behavior.
• **Service Orientation-** Actively looking for ways to help people.

**Complex Problem-Solving Skills**

• **Complex Problem Solving-** Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

**Technical Skills**

• **Equipment Selection-** Determining the kind of tools and equipment needed to do a job.
• **Operation and Control-** Controlling operations of equipment or systems.
• **Operation Monitoring-** Watching gauges, dials, or other indicators to make sure a machine is working properly.

**Resource Management Skills**

• **Management of Material Resources-** Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
• **Time Management-** Managing one's own time and the time of others.

• **Work Context**
• **Communication –** Sentry Officers communicate regularly with citizens and co-workers.
• **Role Relationships –** Sentry Officers will be required to interact with the public and therefore must have a high-level of customer service.
• **Conflictual Contact –** Sentry Officers may have interactions with upset customers/persons.
• **Work Setting –** Will vary.
• **Job Hazards –** Sentry Officers may occasionally be exposed to highly dynamic situations and/or environments.
• **Work Attire –** Uniform provided.
• **Pace and Scheduling –** Sentry Officers may be required walk and/or stand for the duration of the