Order Operations Specialist (12 Month Contract)

Description

The Order Operations Specialist is a member of the global sales operations team with a focus on the local market. In this fast-paced internal focused position, you will directly support the accurate administration of customer orders and transactions in Tesla’s systems.

This is an excellent opportunity for an energetic, motivated and detail focused individual wanting to establish a career within Tesla.

This role is a 12 Month Contract (Maternity Leave cover).

Responsibilities

Responds to information requests related to orders from Sales, Delivery, Service and other departments throughout the organisation, providing ongoing guidance on implemented processes

Recording of customer and financial information and ensures quality of data in and other internal systems that support sales, production and financial management

Maintains a database of all applicable fees and charges related to the vehicle purchase process

Works closely with Sales and Delivery to ensure correct documents are provided at time of sale

Coordinates with Finance and IT to ensure orders and payments are accurately captured in all downstream systems

Investigates system discrepancies quickly and finalizes solutions

Provide regular assistance to the Enterprise sales team

Articulates specific ideas on how to further refine systems or processes

Participates in testing of new and updated system logic and procedures

Requirements

• 2+ years’ experience in an
• operationally-related role or within the automotive industry
• Excellent time management,
• organizational, and communication skills
• Ability to adapt to frequent change
• Superior attention to detail under
• tight deadlines
• Comfort working with multiple teams and
• colleagues from various management levels
• Proven ability to work well with others
• in a team environment
• Willingness to work on a flexible
• schedule, according to activity volume

Compensation & Benefits

Benefits

In addition to a competitive compensation package, Tesla Australia & New Zealand is pleased to offer the following benefits for permanent employees:
Employee Stock Purchase Plan (ESPP) - Purchase Tesla stock twice per year at a 15% discount
Parental leave (no minimum employment period)
Primary carers – 18 weeks at full pay or 36 weeks half pay
Secondary carers – 6 weeks full pay
Miscarriage leave - 10 days

Employee Vehicle Loan Program

• Novated Leasing (AU only)
• Employee Vehicle Finance program (AU only) - Tesla subsidises your loan interest
• Well-being Fund – An annual allowance of $950 USD for all employees to support their well-being in ways that are meaningful to them
• Health insurance discounts (AU only)
• Bike to work – $10 per day if you cycle to work
• Employee Assistance Program - Free and confidential counselling for all staff and their families

Annual Flu Vaccines

Birthday Leave, Cultural Significance Leave and Volunteer Leave

Some eligibility criteria may apply, benefits detailed above are subject to change / withdrawal at Tesla’s discretion with no prior notice.