Senior Recruitment Operations & Systems Analyst

Description

The Recruitment Operations & Systems team are involved in complex set of tasks within a wide range of System, Process and Operation disciplines across EMEA and the global Recruitment organization.

The Recruitment Operations & Systems team plays a critical role in managing multiple initiatives that support broader organizational operations, which includes providing end-user support for the in-house Applicant Tracking System, contributing to the enhancement roadmap, and partnering with Product Managers and Recruiters to prioritize and support on delivering system enhancements.

As a Recruitment Operations & Systems Analyst, you will partner closely with the Recruitment Team to understand the challenges they face and convey them systematically to the Product team. You will have the opportunity to develop analytical and communication skills, as well as gain a deep understanding of the Recruitment Operations and technology landscape.

Responsibilities

Manage technical projects in a global setting, including project planning, tracking, and reporting progress to stakeholders

Maintain a deep understanding of the Recruitment technology system enhancement roadmap, actively participating in its development

Analyze patterns & identify gaps in the processes & systems, and collaborate with responsible parties (end-users, system admins, product managers etc.) to drive change at a system level

Collaborate and drive the rollout of new processes, systems, and enhancements, ensuring smooth user adoption and transition

Provide comprehensive end user support for ATS and other Recruitment systems, promptly addressing queries, issues, and knowledge gaps

Represent the Recruitment support function in senior management spaces and experience in providing strategic insights to leadership forums, guiding their EMEA decisions

Work closely with downstream HR teams and systems (Core HR, Payroll, Timekeeping) to create end to end solutions

Requirements

• Experience in Talent Acquisition or People organizations, with an emphasis on systems andprocesses
• Broad understanding of how industry-standard Applicant Tracking Systems function including CRM systems and AI-powered tools for candidate matching and sourcing
• Familiarity with technical project management methodologies, such as Scrum, Kanban, Agile,or similar
• Initial experience using Jira or similar ticketing systems
• Understanding of how reporting environments (e.g. Tableau) functions, SQL is a plus
• Verbal and written communication skills in English