Pre-Sales AI Consultant

Join WalkMe as a Pre-Sales AI Consultant, where you will work closely with sales and presales teams across the Americas to support customers in evaluating, adopting, and scaling WalkMe AI. You will act as a trusted technical advisor throughout the sales cycle, guiding technical discovery, leading AI-focused demonstrations and proofs of concept, and supporting customers as they assess how WalkMe AI fits into their broader enterprise AI initiatives. This highly customer-facing and hands-on role requires strong technical knowledge and experience in SaaS, working with enterprise customers in a presales, sales engineering, consulting, or solution architecture capacity.

• Partner with WalkMe Account Executives and Presales teams across Americas, taking a consultative role in customer evaluations of WalkMe AI.
• Lead AI-focused discovery sessions, answer technical and architectural questions, and guide customers through solution design considerations.
• Build, customize, and deliver product demonstrations that clearly communicate the value of WalkMe AI.
• An AI-first approach to work, using AI tools thoughtfully to increase speed, quality, and effectiveness while applying judgment and ownership to outputs
• Ability to examine, interpret, and clearly articulate complex technical concepts to audiences with varying levels of technical depth, from engineers to executive stakeholders
• Experience designing and delivering compelling demonstrations and technical walkthroughs for both technical and non-technical audiences
• A strong understanding of enterprise technology environments and the business context in which AI solutions are evaluated and deployed
• Strong experience working with generative and contextual AI, including exposure to LLMs, AI architectures, deployment models, prompt development, and enterprise security considerations
• Ability to synthesize customer feedback and communicate insights clearly to Product Management and Engineering teams
• A minimum of 7–8 years of experience in SaaS, working with enterprise customers in a presales, sales engineering, consulting, or solution architecture capacity