About The Role

Join WalkMe, an SAP company, as a Senior Customer Business Executive. In this strategic role, you will own and grow high-value customer accounts, build trusted relationships with C-level stakeholders, and drive revenue growth through renewals and expansion opportunities. You will also ensure customers achieve measurable outcomes from WalkMe adoption and develop value realization frameworks. This position offers a comprehensive benefits package, including a 401(k) with company matching, parental leave programs, and health care coverage.

Gérer et développer un portefeuille de comptes clients stratégiques, en veillant à ce qu'ils tirent une valeur mesurable de l'utilisation de WalkMe.
Établir des relations de confiance avec les parties prenantes de niveau C et diriger les revues d'affaires exécutives.
Identifier et conduire les opportunités de vente incitative et de vente croisée en élargissant l'utilisation de WalkMe dans de nouveaux départements.
The successful candidate will work closely with senior stakeholders to position WalkMe as a core enabler of digital transformation, productivity, and user adoption
This is a strategic, consultative role requiring a blend of commercial ownership, executive engagement, and technical product understanding
Platform Adoption Strategy
Executive stakeholder engagement
Renewal performance and revenue retention
Customer advocacy and long-term partnership strength
Experience influencing cross-functional customer stakeholders in complex organizations
Proven ability to manage and grow complex enterprise accounts
Exceptional presentation, storytelling, and stakeholder engagement skills
Executive Stakeholder Engagement
Strong capability to operate at both executive and technical levels
Strategic Enterprise Account Management
Significant experience in enterprise SaaS account management, customer success, or strategic sales roles
Experience driving large renewals and expansion opportunities
Strategic account growth and expansion
Enterprise platform adoption
Success in this role will be measured through:
Familiarity with enterprise application environments (e.g., ERP, CRM, HR platforms)
Digital Transformation Advisory
Commercial Growth & Expansion
Experience working with digital adoption platforms, transformation programs, or enterprise software ecosystems
Value Realization & ROI Storytelling

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