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Contracts Analyst

Pointclickcare · Toronto, Canada

External listingfull-timeabout 1 month ago

About The Role

Join our team as a Contracts Analyst, where you will provide essential administrative, operational, and analytical support across the contract lifecycle. You will be responsible for reviewing contracts for accuracy and compliance, maintaining contractual data in our management systems, and collaborating with legal and compliance teams. This role requires strong attention to detail, data entry proficiency, and the ability to manage multiple priorities in a fast-paced environment.

  • Provide essential administrative, operational, and analytical support across the contract lifecycle by ensuring that all agreements are thoroughly reviewed for accuracy, completeness, and compliance prior to submission for approval and execution.
  • Conduct thorough reviews of contract documents to ensure accuracy, completeness, and compliance with Legal Department standards prior to obtaining signatures. Apply sound judgment to identify issues, inconsistencies, missing information, and deviations from approved templates, playbooks, policies, or process requirements.
  • Accurately input contract details into the contract lifecycle management (CLM) and Customer Relationship Management (CRM) platforms, ensuring all relevant data fields are complete, accurate, and properly categorized. Demonstrate strong ownership of data quality, including the ability to identify gaps, correct errors, and escalate issues promptly.
  • The successful candidate will be intellectually curious, detail oriented, disciplined, and collaborative, with a demonstrated ability to work independently, manage competing priorities, and deliver accurate results in a fast-paced, high-volume environment
  • A proactive mindset, strong analytical capabilities, comfort with technology, AI fluency, and a commitment to continuous improvement are essential to driving accuracy, accountability, and measurable results
  • The ideal candidate is a quick learner who is motivated to understand the business, improve processes, leverage technology and AI responsibly, and consistently execute with urgency, precision, and sound judgment
  • Knowledge of Contract Management Tools: Familiarity with CLM systems and CRM software, with the ability to navigate and utilize these tools effectively. Strong overall technology aptitude, including comfort learning new systems, using advanced search and reporting functionality, working with spreadsheets, and leveraging approved AI-enabled tools to improve contract operations
  • Data Entry Proficiency: Skilled in accurately entering high volumes of data into contract management and CRM systems, with a focus on maintaining data integrity. Able to work efficiently at scale while preserving precision and consistency
  • Attention to Detail: Ability to meticulously review contracts for accuracy, completeness, and compliance with internal standards, ensuring high-quality, accurate documentation before processing
  • AI Fluency and Responsible Use: Ability to use AI tools thoughtfully and responsibly to increase efficiency, improve quality control, extract and organize information, identify potential issues, and support reporting and analysis. Understands that AI output must be verified and that confidentiality, privilege, privacy, and company policy requirements must be followed at all times
  • Contract Analysis: Competence in interpreting contractual terms and conditions, identifying key information for reporting and validation, and recognizing inconsistencies or ambiguities. Demonstrates curiosity, judgment, and the ability to learn contract concepts quickly
  • Learning Agility: Quick learner with the curiosity and initiative to understand contract processes, business context, systems, policies, and stakeholder needs
  • Organizational Skills: Capability to manage and prioritize a high volume of contracts and associated tasks, maintaining an organized workflow to meet deadlines. Able to manage multiple priorities simultaneously, adjust quickly to changing business needs, and maintain accountability under pressure
  • Reporting and Data Validation: Proficiency in generating reports, analyzing contractual data, and validating information in agreements to support accurate and timely reporting. Able to identify patterns, anomalies, and opportunities for process improvement
  • Communication and Collaboration: Strong written and verbal communication skills to effectively liaise with internal stakeholders, clarify contract details, and support the contract management process. Able to communicate issues clearly, escalate appropriately, and work constructively with Legal, Sales, Finance, Compliance, and Operations teams
  • Education: College level education required. Paralegal, law clerk or similar experience and education is a bonus. Experience with contract operations, CLM systems, CRM platforms, data validation, reporting, legal operations, or technology-enabled contracting processes is strongly preferred
  • Work Ethic and Discipline: Hard-working, reliable, self-motivated, and disciplined, with a strong desire to learn, improve, and deliver measurable results

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