Director of GTM Operations

Join Marqeta, a leading fintech company, as the Director of GTM Operations. In this role, you will establish and execute a strong operational cadence, manage sales incentive compensation design, oversee the selection and implementation of tools and technologies, and drive operational excellence across the GTM organization. You will also lead the AI transformation for the RevOps function and go-to-market workflows, refine and standardize processes, and manage a team of revenue operations professionals. Enjoy a range of benefits, including health and wellness coverage, flexible time off, paid family leave, 401k match, meaningful equity, and more.

• Establish and execute a strong operational cadence, bringing structure and sustainable, scalable processes to support business growth and ensure cross-functional alignment.
• Manage the sales incentive compensation design and executing the sales compensation program; overseeing the selection, implementation and ongoing maintenance of tools and technologies to support GTM and revenue operations.
• Drive adoption of AI-powered workflows, automations, and agent-assisted processes that accelerate the team and the functions it supports.
• Ability to frame a business problem, analyze options and provide recommendations based on data-driven analysis
• Ability to drive detailed analysis, but also synthesize findings into executive level communications
• Deep subject matter expertise and business process knowledge across territory management, sales account coverage, sales crediting and compensation
• Proven track record of success in providing strategic guidance and operational oversight in Sales Operations within a fin-tech sales environment
• Salesforce expertise
• Strong operational mindset; skilled at building processes to scale
• Knowledge of typical comp plan structures in enterprise software (quotas, accelerators, pay mix, and on-target earnings)
• A proven ability to develop tactical initiatives that improve sales productivity and performance
• Capable of managing a team responsible for supporting $1B+ of revenue
• Outstanding problem solving and analytical skills including talent for conducting research, analyzing data, developing hypotheses, and synthesizing recommendations
• Ability to think strategically but follow through in execution and operations
• 10+ years of proven experience managing a best-in-class, complex Sales Operations function supporting growth in a FinTech / modern payments sales environment
• Change agent challenging the status quo and setting new strategic & operational direction based on fact-based, data-driven analysis
• Heavily results driven and able to operate independently with minimum supervision
• Experience researching, developing and deploying sales tools, technologies and automation solutions/strategies in the field