About The Role

Join Tavus as a Customer Engineer, where you'll be the bridge between customers and engineering. You'll spend 30-40% of your time working directly with customers to debug integrations, unblock adoption, and help them build amazing things with Tavus. The rest of your time will be spent building SDKs, prototypes, and enhancements to our core platform. Your mission is to ensure every developer and creator has a smooth, magical experience with Tavus, backed by great documentation, guides, tools, and product enhancements.

Travailler directement avec les clients pour déboguer, construire des POC et concevoir des solutions.
Construire des prototypes, des SDK, des applications d'exemple et des outils qui améliorent l'expérience des développeurs.
Collecter des retours d'expérience, identifier des tendances et les traduire en améliorations de produit/de génie.
Deep curiosity about problems at every level of the stack, from ML to infrastructure to networking
A strong bias toward action and a founder mindset to keep going until a problem is truly solved
A good “PM hat” to see patterns in customer requests and use those patterns to inform product direction
Extremely solid software engineering fundamentals
The desire to work closely with end users to understand their problems

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