Business Analyst (Edenred Benefits)

Join Edenred, a global leader in digital payment solutions for the workplace. As a Business Analyst, you will partner with business stakeholders and technical teams to identify business needs, analyze processes, and deliver solutions that enhance operational efficiency and overall business performance. You will lead requirements gathering, conduct in-depth data analysis, and drive alignment across departments to ensure technology and process solutions support strategic objectives. This role offers a comprehensive benefits package, including life assurance, pension/401K, employee share plan, and unlimited time off for various personal and family needs.

• Partnership with business stakeholders and technical teams to identify business needs, analyze processes, and deliver solutions.
• Leading requirements gathering, conducting in-depth data analysis, and driving alignment across departments to ensure technology and process solutions support strategic objectives.
• Ownership of data quality initiatives, monitoring data across systems, driving data hygiene processes, and addressing inconsistencies in partnership with stakeholders.
• Advanced proficiency in Microsoft Office Suite, particularly Excel (e.g., pivot tables, lookups, data modeling), Word, and PowerPoint for analysis and presentation
• Demonstrated ability to apply critical thinking and structured problem-solving techniques to drive process improvements and support business initiatives
• Solid understanding of data analysis concepts, with the ability to use SQL or similar querying tools to extract, manipulate, and analyze data independently
• Ability to translate business needs into clear, actionable requirements and functional specifications, and partner effectively with technical teams to support solution delivery
• Strong analytical and problem-solving skills with a high level of attention to detail, accuracy, and the ability to translate data into actionable insights
• Experience using data visualization and reporting tools (e.g., Power BI, Tableau, Looker) to design and deliver dashboards and insights
• Ability to work independently with minimal guidance, while also contributing effectively in a team-oriented, fast-paced environment
• Effective communication and interpersonal skills, with the ability to facilitate discussions, influence stakeholders, and collaborate cross-functionally at various levels of the organization
• Strong organizational and time management skills with the ability to prioritize competing demands, manage multiple projects, and deliver results within deadlines
• Working knowledge of CRM platforms such as Salesforce or HubSpot, with the ability to manage data, generate reports, and support basic configuration
• Proven experience leading requirements gathering, process analysis, and documentation for business and system initiatives
• Bachelor’s degree in Business Administration, Information Technology, Computer Science, Business Analytics, Statistics, Finance, or a related field preferred; equivalent combination of education and relevant experience will be considered
• Demonstrated ability to analyze sales and operational data, develop insights, and build reports and dashboards that inform business decisions
• Experience working with cross-functional stakeholders, translating business needs into actionable requirements and solutions
• A minimum of 2 years of experience as a Business Analyst, Revenue Operations Analyst, Sales Operations Analyst, or in a comparable analytical role with increasing responsibility
• A minimum of 2 years of hands-on experience with CRM platforms (Salesforce, HubSpot, or similar), including configuration, reporting, and user support
• Experience in SaaS, technology, or B2B environments, with exposure to revenue operations practices
• Strong proficiency in SQL and data analysis tools (e.g., Excel, Power BI, Tableau), with the ability to independently extract and analyze data
• Experience with revenue operations tools, data platforms, or system integrations
• May work at computer monitors for prolonged periods with danger of eye strain and muscle pain
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries