Account Manager (SMB)

Join Apollo, a leading platform for small businesses. As an Account Manager, you will drive expansion revenue and retention across a book of business, manage and grow relationships with existing customers, and work closely with various teams to deliver a seamless customer experience. You will be responsible for managing the entire sales process, negotiating renewals, and achieving monthly and quarterly quotas. This is a remote position with flexible time off, competitive pay, and global healthcare coverage.

• Driving expansion revenue and retention across a book of business (~300 accounts) within the SMB segment.
• Managing and growing relationships with existing customers, ensuring they achieve their desired outcomes with the platform.
• Managing the entire sales process from initial conversation, trial management, negotiation, legal, and close with an average deal cycle of 30 days or less.
• Proven track record of consistently meeting targets, min of 3 trailing quarters
• Experience using strong consultative selling skills & sales process in their day to day
• Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals
• Coachable— loves to learn, receive feedback, and improve their skills
• Have at least 1 year of experience owning a large book of existing accounts (~500+ accounts) within the SMB segment (<200 employees), working majority expansion opportunities and owning retention. (SaaS experience is a plus)
• Must be willing to be in office 3 days per week
• Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles
• Top performer in your current role