Fraud Team Leader – Investigations

Join Zopa, a pioneering fintech company that has redefined banking. As a Fraud Team Leader, you will lead the fraud investigations and recovery team, manage and motivate fraud specialists, and drive team performance using data and insights. This hybrid role requires one day in the office per week and offers flexibility in work location.

• Lead the day-to-day operations of the fraud investigations and recovery team, ensuring high performance and adherence to regulations.
• Utilize data and insights to drive team performance, identify trends, and implement improvements in fraud detection processes.
• Manage complex fraud investigations, making high-risk decisions and providing clear rationale for outcomes.