Customer Marketing Manager

Join our team as a Customer Marketing Manager, where you will drive expansion and activation across our existing customer base. You will own our presence on Gartner Peer Insights and G2, manage our customer reference program, and plan and execute customer events. This role requires strong project management skills, experience in B2B tech or cybersecurity, and a proven ability to build and manage customer reference programs. Enjoy competitive pay, exceptional benefits, and a vibrant work environment.

• Run customer marketing campaigns to drive expansion and activation across the existing customer base.
• Own the presence on Gartner Peer Insights and G2, building and executing review generation programs.
• Manage the customer reference program from end to end, including maintaining a database of referenceable customers.
• Proven ability to build and manage customer reference programs and case study pipelines
• Familiarity with tools like Salesforce, Asana, or similar for program tracking
• Comfortable working cross-functionally with CS, sales, and product marketing
• Background in B2B tech or cybersecurity
• Experience planning and executing customer events, including executive-level formats
• Experience running review generation programs on Gartner Peer Insights and/or G2
• Strong project and program management skills: you can track a lot of moving pieces without dropping any
• Experience building or owning a customer content or reference tracking system
• Strong writer who can develop compelling customer narratives from raw interview material
• 3+ years in a customer marketing, customer success marketing, or similar role