Account Manager (Commercial)

Join Ramp, a fast-growing startup in the financial technology sector, as a Commercial Account Manager. In this role, you will be the primary relationship owner for a portfolio of 150-200 commercial customers, driving product adoption, spend activation, and long-term account growth. You will build and nurture strong relationships with decision-makers at your customers, lead strategic conversations, and identify opportunities for expansion. Additionally, you will collaborate with various teams to enhance the customer experience and drive efficiencies throughout the account lifecycle.

• Establish and maintain strong relationships with a portfolio of 150-200 commercial customers, driving product adoption and account growth.
• Lead strategic conversations with decision makers at customer organizations, identifying opportunities for expansion and collaboration.
• Collaborate with internal teams to provide informed recommendations into Ramp’s product roadmap and customer communication strategy.
• Excellent verbal and written communication skills, as well as interpersonal skills
• Familiarity with basic sales tools and common metrics
• Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
• Organizational, project management, and time management skills
• Minimum 3 years of new business sales or account management experience in a B2B organization
• High adaptability and understanding of change within the evolution of a startup
• Experience at a high-growth startup
• Bachelor’s degree from an accredited university
• Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)
• Experience with financial services sales
• Expertise in using Salesforce, Outreach, or other productivity tools