Solutions Consultant (Post Sales, Commercial)

Join Ramp, a fast-growing fintech company, as a Solutions Consultant. In this role, you will partner with Account Management to deepen and expand relationships with existing customers. You will act as the technical and financial subject matter expert, collaborating closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value. You will also drive product evolution by partnering with Post-Sales teams and influencing Ramp's product roadmap. This role requires strong technical skills, comfort with APIs and ERP systems, and the ability to communicate complex concepts clearly to finance and operations stakeholders.

• Act as the technical and financial subject matter expert across the customer lifecycle, running product demonstrations and resolving complex ERP integrations.
• Collaborate closely with Account Managers to assess requirements, design scalable solutions, and ensure fast time-to-value as customers grow with Ramp.
• Partner with Post-Sales teams to drive Product, Design and Engineering teams' roadmaps to evolve Ramp to better serve our customers at scale.
• Collaborative mindset; effective working cross-functionally with Account Management, Product, and Engineering
• Thrives in ambiguity and fast-paced environments; highly organized, ownership-oriented, and resourceful as Ramp scales its upmarket motion
• 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer-facing technical role in SaaS or fintech
• Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly to finance and operations stakeholders
• Strong communication skills: able to guide customers toward scalable approaches and diplomatically steer conversations when requests are misaligned with product capabilities or best practices
• Experience running product demonstrations and translating complex technical capabilities into clear business value
• Hands-on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
• Bachelor's degree in computer science, engineering, finance, business, or a related field