Online Social Media Manager

Flosum is seeking an experienced Online Social Media Manager to elevate their brand presence across various social channels. This role requires a strategic, creative, and metrics-driven leader who will drive brand awareness, community engagement, and pipeline generation. The manager will own Flosum's social media strategy, engage with users and executives, and generate qualified pipeline from social channels. The ideal candidate will have 4+ years of experience managing social media for a B2B SaaS or technology brand, strong creative instincts, and a proven track record of driving measurable business impact.

• Own and elevate Flosum's brand presence across social channels, driving brand awareness, community engagement, and pipeline generation.
• Craft compelling narratives and engage with at least 500 net-new people into the Flosum ecosystem each month through creative outreach and content.
• Measure, report, and optimize against KPIs including reach, engagement, follower growth, account penetration, and sourced/influenced pipeline.
• 4+ years managing social media for a B2B SaaS or technology brand, ideally in DevOps, Salesforce ecosystem, or enterprise software
• Experience engaging executive audiences and translating technical topics into thought leadership
• Strong creative instincts: you can spot a trend, write a sharp post, and build a contest concept that actually gets people talking
• Hungry, scrappy, and ready to make a trajectory-changing impact at a fast-growing company
• Data-fluent — comfortable using analytics tools (Sprout, Hootsuite, LinkedIn Analytics, GA4) to inform strategy
• Proven track record of building audiences from the ground up and driving measurable business impact — not just vanity metrics
• Demonstrated ability to source pipeline from social channels and collaborate effectively with sales and demand gen teams