Project Implementation Manager

Join our team as a Project Implementation Manager, where you will guide clients through the digital transformation process. You will manage project scoping, timelines, and deliverables, communicate progress to stakeholders, troubleshoot issues, lead client onboarding, customize our software solution, assess project risks, facilitate meetings, and ensure project deliverables align with client expectations. Enjoy benefits such as on-target earnings, pension contributions, a professional development budget, fully remote work options, and healthcare.

• Act as a trusted advisor to clients, providing guidance and support during the project implementation phase.
• Efficiently manage project scoping, quoting, timelines, milestones, and deliverables in a well-organized manner.
• Lead the onboarding process for new clients, ensuring a seamless transition and positive experience.
• Excellent team player, adept at thriving in small team environments
• Solid experience in the SaaS industry, with a comprehensive understanding of its dynamics
• Strong client-centric focus and ability to provide exceptional customer care
• Proven expertise in project planning, organization, and management
• Exceptional problem-solving skills, with the ability to troubleshoot and escalate issues effectively
• Proficient in conducting client onboarding processes and ensuring a smooth transition
• Outstanding communication and interpersonal skills, with the ability to convey information clearly and concisely
• Risk management experience, with a keen eye for identifying potential issues and implementing appropriate measures
• Proficiency in conducting productive project meetings and workshops, and documenting key outcomes
• Ability to comprehend client requirements accurately and ensure project delivery meets their expectations within scope