Principal Technical Program Manager (Artificial Intelligence)

Join Motorola Solutions as a Principal Technical Program Manager in the Artificial Intelligence division. In this high-impact role, you will drive the strategy and success of our core AI efforts, manage the lifecycle and adoption of central AI models, and ensure our AI investments translate into improved customer outcomes. You will also oversee end-to-end AI feature delivery, implement AI impact tracking, integrate AI/ML into our software development lifecycle, and maintain organizational performance management. This position offers flexible work models, paid time off, health care benefits, and more.

• Drive the strategy and measurable success of core Artificial Intelligence efforts, managing the lifecycle and adoption of central AI models and foundational AI infrastructure.
• Coordinate efforts across the central AI organization and all dependent product teams to ensure the seamless, end-to-end delivery of AI features and products.
• Design, implement, and maintain a high-value, executive-facing dashboard that tracks all key AI impact metrics, development efficiency metrics, and overall organizational goals.
• Excellent oral and written communication skills, with the ability to present ideas, roadmap elements, and business cases to both technical and non-technical stakeholders
• Metrics Expertise: Proven experience defining and implementing metrics frameworks (KPIs, OKRs) to measure the success of core technology platforms and drive organizational change and accountability
• Customer-focused with a track record of building strong relationships and understanding customer needs
• Domain Knowledge: Experience in public safety, security-focused software (e.g., video security, evidence management), mission-critical systems, or emergency communications is a plus
• Leadership: Demonstrated ability to operate at a Principal level, influence senior leaders across organizations, drive consensus, and communicate complex technical and strategic concepts clearly and concisely
• 10+ years of technical program management experience, with significant time spent leading complex, cross-functional programs in AI/ML research and platforms
• Technical Acumen: Deep understanding of AI and Machine learning, Machine Learning lifecycle (MLOps), data platforms, and the challenges of building and deploying central, reusable AI infrastructure and models. A background in computer vision and/or voice technologies is a significant plus.
• Pathfinding: Experience bringing initial definition to "highly ambiguous" product concepts and conducting early-stage discovery for emergent initiatives
• Ability to engage in technical discussions with engineering teams, understand key concepts and provide guidance and support
• Strong analytical skills, with experience working with AI performance metrics (e.g. Precision/Recall), real-time video processing, and inference optimization
• 10+ years of technical program management experience