Senior Product Designer (Consumer Experiences)

Join our team as a Senior Product Designer, where you will create consumer-facing experiences on web and mobile for our real estate platform. You will work closely with Product and Engineering teams to design intuitive and polished consumer experiences, conduct discovery and research, and contribute to a broader consumer product strategy. The ideal candidate has 7+ years of product design experience, a strong portfolio, and a deep understanding of interaction design and usability principles.

• Lead and support discovery work to understand consumer behaviors, mental models, and pain points across the home search and agent-connection journey.
• Design intuitive, polished consumer experiences across the full product surface — search and filtering, listing detail pages, saved homes and collections, agent profiles, and the connection and lead handoff moments.
• Build strong working relationships with Product, Engineering, Research, and Marketing stakeholders. Understand team priorities and bring a design perspective to strategy conversations, not just execution.
• You are highly collaborative, comfortable operating in ambiguity, and motivated by the challenge of making something genuinely difficult feel clear and human
• The ideal candidate brings deep experience designing within consumer brand ecosystems across web and mobile platforms, a rigorous approach to discovery and research, and a portfolio that demonstrates both design excellence and user-centric thinking
• Experience collaborating closely with Product and Engineering throughout the full product development lifecycle
• A strong portfolio demonstrating design excellence, end-to-end product thinking, systems reasoning, and the ability to simplify complex experiences into something that feels effortless for users
• Experience working within or across brand ecosystems — understanding how design decisions affect brand coherence and consumer trust across multiple surfaces and form factors
• 7+ years of product design experience, with meaningful work on consumer-facing web and mobile products — ideally within search, marketplace, real estate, or similarly complex consumer journeys
• Comfort operating in ambiguity — you don't need perfect requirements to make progress, and you know how to create alignment by showing rather than telling
• Deep understanding of interaction design, information architecture, usability principles, and scalable UX patterns across web and mobile
• Strong communication, presentation, and stakeholder management skills
• Proficiency with Figma and modern prototyping tools
• A rigorous, curious approach to research and discovery — you know how to ask the right questions, design the right study, and turn messy qualitative data into clear product direction
• Familiarity with data-informed design decision-making, including working with analytics, A/B test results, and quantitative research
• Ability to gather and synthesize requirements from multiple stakeholders and translate them into intuitive, well-considered user experiences
• Experience designing within the real estate, marketplace, or transactions space — understanding the unique dynamics of high-stakes, infrequent consumer decisions
• Familiarity with consumer search and filtering experiences, listing presentation patterns, or agent-consumer connection flows
• Experience designing for or alongside AI-powered features — personalized recommendations, smart search, or content surfacing
• A background working across large-scale brand ecosystems with multiple consumer touchpoints (web, mobile web, native apps)
• Experience with notification design, engagement mechanics, or consumer onboarding flows
• Understanding of SEO and content strategy as they intersect with consumer UX — how discoverability and experience quality reinforce each other