Senior Product Manager (Notifications & Communications Platform)

Join Compass as a Senior Product Manager for our Notifications & Communications Platform. In this technical role, you will lead the vision and execution of our high-volume email and push notification architecture, connecting real estate agents with their clients. You will define and execute the product strategy, scale the platform, and act as the internal subject matter expert on email deliverability. The ideal candidate has extensive experience with email service providers and high-volume email marketing platforms, and thrives in a fast-paced, high-growth environment.

• Definir y ejecutar la visión del producto, la estrategia y la hoja de ruta para la Plataforma de Notificaciones y Comunicaciones, equilibrando el impacto a corto plazo con la evolución a largo plazo.
• Escalar la Plataforma de Notificaciones para permitir que cientos de miles de agentes inmobiliarios envíen y gestionen de forma autónoma sus campañas de marketing por correo electrónico promocional directamente desde la plataforma.
• Actuar como el experto interno en entregabilidad de correo electrónico, mantenerse al tanto de los cambios en la industria, traducirlos en capacidades de la plataforma y dirigir su priorización en las hojas de ruta del producto.
• The ideal candidate has a deep background in Email Service Providers (ESPs) and the complexities of managing large-scale deliverability and domain reputation
• You are very organized and thrive while managing several initiatives to deeply understand complex business use cases across product teams and bring those to life
• You are an autonomous operator with strong product judgment who can take ambiguous problem spaces and turn them into clear, well-scoped, sequenced plans
• You find gratification in behind-the-scenes platform work and building robust foundations that create broad-based impact for the entire company
• Understanding the big picture impact of decisions is your superpower and you seek to optimize for scalability and repeatability across your product area
• Extensive experience with ESPs and high volume email marketing platforms (e.g. Mailgun, SendGrid, Mailchimp, Brevo). Nice to have: experience with high-volume voice and SMS communication platforms (e.g. Twilio, Sinch) and related compliance standards
• Expert-level knowledge of industry-leading deliverability best practices, commercial marketing regulatory compliance, authentication standards (SPF, DKIM, DMARC), and domain reputation management
• Ability to thrive and adapt in a fast-paced, high-growth and rapidly changing environment
• 2+ years specifically focused on email and push notifications, communications platforms, and/or email infrastructure
• Ability to distill complex technical constraints into clear product strategies for executive stakeholders and non-technical audiences
• Strong collaboration skills with Engineering and UX Design teams
• Strong verbal and written communication that brings clarity and instills confidence
• Ability to lead by influencing others, without the need to project formal authority, especially in cross-functional and executive settings
• 6+ years of product management experience (or equivalent) building and launching software products, including time spent owning foundational platform tools and services