Senior Product Manager (Notifications & Communications Platform)

Join Compass, a revolutionary real estate platform, as a Senior Product Manager for our Notifications & Communications Platform. In this role, you will lead the vision and execution of our high-volume email and push notification architecture, empowering real estate agents to connect with their clients and spheres of influence. You will establish frameworks and governance models, balance infrastructure needs with user experience, and act as the internal subject matter expert on email deliverability. The ideal candidate has a deep background in email service providers, strong collaboration skills, and the ability to thrive in a fast-paced environment.

• Definir y ejecutar la visión del producto, la estrategia y la hoja de ruta para la Plataforma de Notificaciones y Comunicaciones, equilibrando el impacto a corto plazo con la evolución a largo plazo.
• Escalar la Plataforma de Notificaciones para permitir que cientos de miles de agentes inmobiliarios envíen y gestionen de forma autónoma sus campañas de marketing por correo electrónico promocional directamente desde la plataforma.
• Actuar como el experto interno en entregabilidad de correos electrónicos, mantenerse al tanto de los cambios en la industria, traducirlos en capacidades de la plataforma y priorizar su implementación en las hojas de ruta del producto.
• The ideal candidate has a deep background in Email Service Providers (ESPs) and the complexities of managing large-scale deliverability and domain reputation
• You are an autonomous operator with strong product judgment who can take ambiguous problem spaces and turn them into clear, well-scoped, sequenced plans
• You are very organized and thrive while managing several initiatives to deeply understand complex business use cases across product teams and bring those to life
• You find gratification in behind-the-scenes platform work and building robust foundations that create broad-based impact for the entire company. Understanding the big picture impact of decisions is your superpower and you seek to optimize for scalability and repeatability across your product area
• 6+ years of product management experience (or equivalent) building and launching software products, including time spent owning foundational platform tools and services
• Expert-level knowledge of industry-leading deliverability best practices, commercial marketing regulatory compliance, authentication standards (SPF, DKIM, DMARC), and domain reputation management
• Strong collaboration skills with Engineering and UX Design teams
• Ability to distill complex technical constraints into clear product strategies for executive stakeholders and non-technical audiences
• 2+ years specifically focused on email and push notifications, communications platforms, and/or email infrastructure
• Ability to lead by influencing others, without the need to project formal authority, especially in cross-functional and executive settings
• Ability to thrive and adapt in a fast-paced, high-growth and rapidly changing environment
• Strong verbal and written communication that brings clarity and instills confidence
• Extensive experience with ESPs and high volume email marketing platforms (e.g. Mailgun, SendGrid, Mailchimp, Brevo). Nice to have: experience with high-volume voice and SMS communication platforms (e.g. Twilio, Sinch) and related compliance standards