Senior Product Manager

Join Tango as a Senior Product Manager, where you'll be the sole PM working alongside a senior design team. You'll own the roadmap for a platform that includes documentation, in-app guidance, and automation. Reporting directly to the CEO, you'll lead the MCP and agent-platform work, bringing AI to customers in meaningful ways. This role offers real ownership, the opportunity to shape product strategy, and the chance to work with a world-class design team. Benefits include full medical coverage, unlimited PTO, and a generous learning and development stipend.

• Steer the ship and own the roadmap for a platform spanning documentation, in-app guidance, and automation.
• Lead the development and implementation of AI features that solve real workflows, not just demos, and define how Tango plugs into the agentic ecosystem.
• Run a continuous discovery cadence, own the voice of the customer internally, and turn what users ask for into what they actually need.
• A deep customer-discovery habit: you've built your best work on top of real user conversations, and you can prove it
• Exceptional written and verbal communication: you lead with clear, structured direction and can align executives, engineers, and customers around one narrative
• Relentless follow-through: you carry the through-line across multiple projects and close every loop
• Comfort being the senior product voice in the room, with the judgment to make calls under ambiguity and the humility to change course when the data says so
• Systematic and data-driven: fluent in product analytics, comfortable designing experiments, able to self-serve the data you need
• Experience at two or more companies or products; we believe seeing the movie twice leads to a richer perspective
• Bonus: you've shipped AI-powered products or built with MCP; you're the kind of person who's genuinely obsessed with the frontier of generative AI, not just keeping up with it; experience mentoring or coaching others; B2B SaaS serving both self-serve users and enterprise buyers; growth/monetization work (pricing, packaging, trials)
• 7+ years in software product roles, with a track record of helping scale products people genuinely love
• You're low-ego and high-motivation. You care more about the product being great than about being right
• You're practical and allergic to BS. You'd rather ship the right small thing than present the impressive big thing
• You want to build a product function, not just join one. Defining the standards, rituals, and ways of working is your idea of a good time
• You're seriously curious about customers, about how things work, and about why that one metric moved
• You take AI seriously—as a practitioner, not a cheerleader. Believer or skeptic, you've used the tools enough to have earned opinions about what's genuinely useful and what's hype
• You're fun. We're a down-to-earth group of goofballs who work hard, and we're serious about not taking ourselves too seriously. You should raise our bar for rigor and fit right in at the off-site