Senior Program Manager (Revenue Operations)

Join Elastic as a Senior Program Manager in Revenue Operations. In this role, you will lead cross-functional programs that span Field Engineering and Support organizations. You will design and drive operational standards, execution models, and planning rhythms to enable consistent, high-quality go-to-market execution at scale. You will also coordinate fiscal year planning activities, define internal customer operations, and identify cross-functional processes for automation. This position offers flexible location and schedule, fully paid health coverage, generous vacation days, and more.

• Conception et mise en œuvre de programmes transversaux au sein des organisations d'ingénierie de terrain et de support.
• Responsabilité de la conception et de la livraison de programmes qui traversent les organisations d'ingénierie de terrain et de support, y compris la planification annuelle.
• Coordination des activités de planification de l'année fiscale entre les deux organisations, y compris l'allocation des effectifs, la définition des quotas.
• 5+ years in Program Management, Revenue Operations, or GTM Strategy & Operations in a B2B SaaS organization
• Proven experience running cross-functional programs that span multiple organizations
• BS/BA in Business, Finance, Operations, or equivalent experience
• Top-notch communicator, able to transition fluently between working sessions with senior leaders and detailed execution conversations with analysts and ICs
• Systems-level thinker: able to identify how a change in one part of an operating model creates downstream effects elsewhere
• Comfortable operating with ambiguity, proactively structuring abstract problems to drive it to a concrete outcome
• Direct exposure to Field Engineering, Solutions Architecture, Customer Engineering, Technical Sales, or Support organizations
• Highly organized, analytical, and data-driven; comfortable in SQL, G-Sheets, and Salesforce — able to build the analysis that supports the program