Site Reliability Engineer (Tu-Sat, Night Shift)

Join Ivanti, a leading provider of IT asset and service management solutions. As a Site Reliability Engineer, you will be responsible for the reliability, deployment, and continuous operation of Ivanti Cloud services. This hands-on technical position requires experience in managing cloud-based SaaS applications, troubleshooting Java and .NET applications, and familiarity with container orchestration technologies. You will work with cross-departmental teams to solve difficult problems, automate common tasks, and participate in on-call rotations for incident response and problem resolution.

• Deploy, manage, and secure Ivanti’s production Software-as-a-Service (SaaS) environments in AWS and Azure.
• Automate common and repetitive tasks, write documentation and training material, and train other colleagues.
• Participate in on-call rotations for 24x7 coverage for incident response, issue triage, and problem resolution.
• The ideal candidate has prior experience managing cloud-based SaaS applications and strives to solve traditional operations problems through automation and software
• More so, the candidate must possess a high standard of excellence, have a strong customer focus, and is capable of technical deep dives into code, app servers, databases, load balancers, operating systems, and networks
• Experience troubleshooting Java and .NET applications
• Familiarity with container orchestration technologies (AWS EKS or Azure AKS preferred)
• Ability to configure: New Relic, DataDog, Splunk, or similar monitoring tools
• US citizenship and must be located domestically in the U.S
• Proficiency working with Bash or PowerShell programmatically
• C#
• Proficiency working and developing Infrastructure as Code (IaC)
• Java
• 3+ years of relevant industry experience (2+ with an achieved BSc in Computer Science or Equivalent Degree)
• Ability to configure and fine tune at least one: HA Proxy, Apache, Nginx, IIS, or similar
• Proficiency with Python and experience with one of the following languages:
• Experience troubleshooting network and storage infrastructure issues
• Experience working with core Linux distributions (Debian, RHEL, SUSE, Slackware)
• Experience with deployment pipeline tools such as Ansible, Jenkins, and/or GitHub Actions
• Golang
• Experience working with Windows
• A BSc in Computer Science, a related field, or equivalent practical experience
• Familiarity with public cloud platforms (AWS or Azure preferred)
• Experience working with one or more: SQL Server, PostgreSQL, Redis, Kafka, MongoDB, Elasticsearch, or similar