Operations Manager (Automation Development)

Join Commure as an Operations Manager (Automation Development) and play a key role in automating and scaling healthcare operations. You will design, test, and operationalize automations, collaborate cross-functionally, and analyze and optimize workflows. This role requires strong SQL fluency, excellent problem-solving skills, and a passion for building scalable solutions.

• Design, test, and operationalize automations across the healthcare operations stack, working hands-on with Product and Engineering teams.
• Own high-impact processes, including instrumentation, workflow mapping, SQL/data analysis, tool changes, experiment evaluation, rollout, monitoring, and post-launch debugging.
• Collaborate cross-functionally with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions.
• You are right for this role if you’re someone who can take an operational workflow, inspect the data, understand the business logic, build and modify tools, evaluate outcomes and ship measurable improvements
• We’re looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition
• We want people who are excellent operators, strong problem solvers, and comfortable building from scratch
• We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers
• If you show ownership and deliver results, your responsibilities - and impact - will grow rapidly
• At Commure, there are no speed limits in your growth
• Human-in-the-Loop Design
• Prompt Iteration
• Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments
• Strong SQL fluency - comfortable querying, analyzing, and structuring data to drive insights and automation
• Hallucination / Leakage / Overfitting Risks
• Bonus: Experience in healthcare operations, claims, or billing systems
• Agent Workflows
• 2+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup
• Production Monitoring
• Failure Analysis
• Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
• Evaluations
• Auditability
• Confidence Thresholds
• Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions
• Bonus: Experience with AI Automation Infrastructure, such as:
• Bonus: Experience with agentic workflow development, building orchestration scripts and validation scripts, and working with the cloud