Senior Operations Manager (Rules & Automation)

Join our team as a Senior Operations Manager, where you will have end-to-end ownership of critical business processes in Revenue-Cycle Management. You will work across the organization to ensure efficient execution and a seamless onboarding process for clients, driving business metrics. This high-visibility, high-impact role offers rapid growth opportunities and the chance to make a significant impact on our operational efficiencies and profitability.

• Assumer la responsabilité de l'exécution efficace et du processus d'intégration des clients, en pilotant les indicateurs commerciaux.
• Contribuer à la conception et à la mise en œuvre de systèmes et de processus qui facilitent l'évolutivité et l'efficacité dans un environnement de forte croissance.
• Résoudre des problèmes commerciaux complexes et ambigus et piloter et posséder les indicateurs opérationnels (productivité, qualité, évolutivité).
• Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
• Experience driving results as an IC and working with technical teams to drive scalable architecture
• Demonstrated drive, intellectual curiosity, attention to detail, and a proven record of success
• 3+ years of experience in software or data engineering, consulting, investment banking, or in operations at a fast-paced SaaS tech company
• Advanced in SQL and Python, experience with Retool, API & Web Scraping a bonus
• Entrepreneurial self-starter. Thrive in a fast-paced environment and independently capable of seeking information, corralling resources, and delivering results without waiting for direction
• Ability to drive the entire project management process, ensuring timely and qualitative onboarding and continuous improvement of our key metrics
• B. S. or M.S. in a quantitative field, such as Statistics, Applied Mathematics, Engineering, Computer Science, or Data Science from a top 20 university