Sales Development Representative (Commure Agents)

Join Commure as a Sales Development Representative, where you'll be at the forefront of building lasting customer relationships and showcasing the value of our ambient documentation product. You'll make cold calls, qualify accounts, and collaborate with sales leadership to drive revenue growth. Your role will involve managing customer relationships, delivering exceptional experiences, and understanding the business to proactively solve emerging problems. A bachelor's degree or equivalent work experience is required, along with strong communication skills and a resourceful prospecting mentality.

• Establish and nurture customer relationships, guiding them from initial contact to successful onboarding and beyond.
• Conduct targeted outreach to high-potential accounts, utilizing various marketing tools and strategies to optimize conversion rates.
• Collaborate with sales leadership to refine outbound sales processes, drive revenue growth, and improve overall sales performance.
• Extremely flexible with an ability to multitask, prioritize, and manage time effectively
• Energized By People: You love interacting with customers and consistently seek to deliver a great customer experience
• Interest in AI and utilizing tools to improve work efficiencies
• Competitive Awareness and Differentiation: You understand that this is a crowded market with no shortage of competitors. You take the time to deeply understand the competitive landscape, know how to position Commure's value clearly and confidently, and can articulate why we win without relying on feature comparisons alone
• Thrives in an Evolving GTM Motion: You are energized - not intimidated - by a sales motion that is still being refined. You can operate effectively with incomplete playbooks, contribute to shaping the process as you go, and help identify what's working and what needs to change
• Proficiency in documenting and developing best practices to enable incremental improvement for the Implementation team through each new onboarding experience
• Consistent, Repeatable Performance: You have a proven track record of not just hitting a number one month or one quarter, but sustaining high performance over time. You understand the difference between a lucky streak and a repeatable system, and you build toward the latter
• Bachelor’s degree or equivalent work experience
• Creative Pipeline Thinking: You are constantly testing new approaches, learning from what doesn't work, and iterating. You bring genuine curiosity to prospecting and push yourself to think beyond conventional outbound techniques
• Process oriented, organized, and able to work well in unstructured environments
• Resourceful Prospecting Mentality: You don't rely on a single playbook. You think creatively across channels - social, community, warm intros, events, and beyond - to find and engage prospects that others miss. You know how to generate pipeline with minimal resources and aren't afraid to get scrappy
• Expertise in project management: You have experience deploying multiple projects in a fast-paced environment. You take pride in being on top of things
• Comfort in Chaos: You are comfortable working in an autonomous environment, can expertly prioritize and have a knack for identifying internal and external blockers
• Truth Seeker: You are relentless in searching for truth, asking questions, and always seeking to understand a customer's requests
• Strong strategic mindset and ability to contribute to and execute go-to-market (GTM) approach, including identifying target accounts, developing outreach, and refining prospecting based on market feedback
• Strong Discovery and Qualification Skills: You know that the best reps don't just pitch - they listen. You are skilled at running structured discovery conversations, asking layered questions that reveal real pain, and qualifying opportunities with precision so the right deals move forward and the wrong ones don't waste anyone's time
• Strong communication skills, both written and oral