Senior Operations Manager (Infrastructure)

Join Commure as a Senior Operations Manager (Infrastructure) and take ownership of key verticals and client workflows. You will design and automate workflows, collaborate cross-functionally, and analyze and optimize processes. This role requires strong problem-solving skills, SQL fluency, and experience in operations or data-heavy roles. If you are a builder, collaborator, operator, and entrepreneur, this is the perfect opportunity for you.

• Assumer la responsabilité de processus à fort impact, en prenant en charge des verticales clés ou des flux de travail clients, de la découverte au déploiement.
• Utiliser SQL, les API, les scripts et les outils émergents pour automatiser les flux de travail manuels liés aux réclamations et améliorer l'évolutivité.
• Collaborer étroitement avec les équipes Produit, Ingénierie et Gestion des comptes pour influencer les priorités de la feuille de route et étendre les solutions réussies.
• We want people who are excellent operators, strong problem solvers, and comfortable building from scratch
• We value people who move fast, think deeply, take pride in solid execution, and deliver results for our customers
• Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments
• Excellent problem-solving and systems-thinking skills; able to diagnose root causes and design scalable solutions
• Strong SQL fluency - comfortable querying, analyzing, and structuring data to drive insights and automation
• Bonus: Experience in healthcare operations, claims, or billing systems
• 3+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup
• Bonus: Built with LLMs, SQL apps or experience with data pipelines
• Bonus: Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
• A problem solver: You thrive on figuring out why things break and how to make them work better
• A collaborator: You bridge gaps between technical and non-technical teams and keep everyone aligned on outcomes
• A builder: You enjoy rolling up your sleeves, experimenting with tools, and creating structure where there is none
• An operator: You know how to turn ambiguity into process and measure progress with data
• Entrepreneurial: You don’t wait for direction - you seek it, shape it, and deliver results