Staff Software Engineer (Biller Workflows)

Join our team as a Staff Software Engineer (Biller Workflows) and help revolutionize the medical billing process. You'll be responsible for building AI-native software that dramatically increases the productivity of medical billers. This is a staff-level role where you'll set the technical direction for the biller-workflow platform, establish standards and patterns for other teams to follow, and lead cross-cutting problems. You'll work closely with product, design, and billing operations to turn the messiest parts of the billing workflow into software.

• Set the technical direction for the biller-workflow platform, establishing standards and patterns for multiple teams to follow.
• Lead the hardest cross-cutting problems end to end, partnering with the teams that own them, and ensuring engineering excellence across teams.
• Drive the adoption of AI-native software to enhance productivity in medical billing, embedding AI where it removes real friction.
• Excellent communication — you can align both leadership and multiple engineering teams around a shared technical direction
• Strong API and data-layer design — you set the conventions for REST endpoints handling filtering, grouping, and pagination over large datasets, and know how to optimize the queries behind them
• Ownership mindset and strong bias for action — you've owned meaningful product surfaces and driven ambiguous work to completion in an unstructured environment
• A track record leading multi-month, multi-team initiatives — you've driven a large migration or platform rebuild across several teams and shipped it incrementally without breaking users
• Strong debugging and observability instincts — monitoring, logging, and alerting best practices
• Deep expertise in TypeScript/React, Python, and PostgreSQL
• 8+ years building large-scale, full-stack applications — setting technical direction and raising the bar across multiple teams
• You can still go deep: diagnosing and fixing React rendering bottlenecks in complex, data-dense UIs
• Org-wide frontend leadership — you've orchestrated the adoption of a design system or shared component architecture across a large organization, established the best practices and patterns behind it, and ensured engineering excellence across multiple teams contributing to one frontend
• A force multiplier — you define conventions, review broadly, and mentor engineers across teams to raise the technical bar
• Experience with analytical/OLAP stores (StarRocks, ClickHouse, Druid) alongside transactional PostgreSQL
• Familiarity with healthcare billing data — EDI X12 (270/271, 276/277, 835, 837), clearinghouses, ERAs/EOBs, denial codes — or a demonstrated ability to master a gnarly domain quickly
• Experience shipping LLM-powered features into production workflows, not just demos
• Strong product intuition with a track record of influencing UX/UI decisions to improve usability
• Experience with developer tooling and CI/CD pipelines for frontend applications
• Experience working in highly regulated industries (healthcare, finance, insurance) with a focus on security and compliance
• A passion for improving healthcare and healthcare operations in America\