Enterprise Account Manager
Wavenet · Manchester, United Kingdom
About The Role
Join Wavenet as an Enterprise Account Manager, where you'll cultivate and elevate relationships with our Enterprise clients. Your mission will be to drive client retention, revenue growth, and profitability by becoming a trusted advisor and aligning Wavenet's solutions with each client's unique business objectives. You'll oversee and expand a portfolio of Enterprise accounts, foster multi-level relationships within client organizations, advocate for Wavenet's comprehensive solution portfolio, lead virtual account teams, maintain precise forecasts and CRM records, and develop strategic plans. Success will be measured by achieving new business targets, securing renewals, and expanding Wavenet's solution footprint across all managed accounts.
- Cultivate and elevate relationships with Enterprise clients, driving client retention, revenue growth, and profitability.
- Oversee and expand a portfolio of Enterprise accounts, prioritizing long-term retention and strategic growth.
- Advocate for Wavenet's comprehensive solution portfolio, including Cyberguard, Intelligent Connectivity, Managed Services, Hybrid Cloud, Unified Communications, and Contact Centre Solutions.
- Organised, adaptable, and resilient in high-pressure situations
- Proven track record in managing and growing client relationships through face-to-face interactions
- A strategic thinker, able to articulate business value effectively
- Strong relationship-building and negotiation capabilities
- Strong background in solution selling and outcome-based sales methodologies
- Familiarity with Wavenets solution areas or relevant technologies
- Proficient in leading virtual teams and managing cross-functional collaborations
- A history of exceeding sales targets
- Demonstrated success in negotiating and closing complex contracts
- Exceptional communication and presentation skills
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