About The Role

Join our team as an Electrical Test Support Engineer, where you will be responsible for maintaining the quality and long-term operation of our core hardware platform. You will design and implement test fixtures, conduct component-level failure analysis on returned hardware, generate detailed FA documentation, and analyze RMA trends to drive measurable improvements in field reliability. You will work closely with the Device Software and Operations teams and report to the Senior Manager of Hardware Engineering.

Design and implement test fixtures, conduct component-level failure analysis on returned hardware, and generate detailed FA documentation.
Analyze RMA trends to drive measurable improvements in field reliability and recommend design or firmware changes that reduce field failure rates.
Collaborate with cross-functional teams and vendors to share comprehensive first-level analysis reports and detailed FA documentation.
Personal attributes: Systematic, methodical approach to isolating variables on defective devices. Clear written communication for technical reports shared with cross-functional teams and vendors
Education: B.S. in Electrical Engineering, Computer Engineering, or a related technical field
Core skills: Proficiency in debugging embedded systems and high-speed communication interfaces. Experience with Linux-based systems and shell scripting for automated diagnostic routines. Hands-on experience with oscilloscopes, multimeters, and protocol analyzers
Experience: 3-4 years in hardware testing, manufacturing test engineering, or failure analysis
Nice to have: Experience with JIRA for bug tracking and Confluence for technical documentation

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