IT Product Manager (Billing and Revenue Systems)

Join our team as an IT Product Manager specializing in Billing and Revenue Systems. In this role, you will drive the strategy, roadmap, and delivery of our critical billing, revenue recognition, and order-to-revenue systems. You will also champion AI-powered tools and automation to improve the efficiency of our operations. This position requires a unique blend of product management acumen, financial domain expertise, and technical depth.

• Identifying and solving complex business challenges related to billing and revenue systems, and translating financial KPIs into system requirements.
• Transforming high-level business and finance objectives into clear, actionable system requirements that guide design and implementation phases.
• Serving as the organization's primary authority on Zuora Billing and Zuora Revenue, including product architecture, data models, and integration points.
• The ideal candidate brings 5–8 years of dedicated O2R experience, with deep hands-on expertise in Zuora Billing and Zuora Revenue (RevPro), and a strong foundation in finance and subscription revenue operations
• This position demands a unique blend of product management acumen, financial domain expertise, technical depth, and the ability to bridge Finance, IT, and Engineering teams
• This role requires a candidate who understands the business impact behind every system decision — someone who can speak fluently in ARR, deferred revenue, and ASC 606 as comfortably as they navigate Zuora data models and API integrations
• AI & Automation Skills: Demonstrated ability to apply AI and automation tools to improve operational workflows. Experience using generative AI tools for productivity, documentation, or analysis. Ability to evaluate AI-powered solutions for billing operations (e.g., anomaly detection, revenue forecasting, contract intelligence) and make informed build-vs-buy recommendations
• Finance & Revenue Domain Knowledge: Strong understanding of SaaS subscription financial models and revenue metrics including ARR, MRR, NRR, churn, and gross retention. Deep knowledge of revenue recognition under ASC 606/IFRS 15, including contract modifications, variable consideration, standalone selling prices (SSPs), and deferred/unbilled revenue accounting. Ability to partner effectively with Revenue Accounting, FP&A, and RevOps teams
• Zuora Expertise (Mandatory): Deep, hands-on experience configuring and implementing Zuora Billing and Zuora Revenue (RevPro), including subscription products, rate plans, discount schedules, billing rules, revenue recognition rules, performance obligations, and custom objects. Proven ability to architect end-to-end billing and revenue solutions, not just administer them
• Technical Skills: Proficiency with relational databases, SQL/ZOQL queries for data analysis and reconciliation, and API-based system integration
• Experience: 5–8 years in IT product management, systems analysis, or similar roles focused on financial/billing systems within a SaaS or subscription business environment
• Collaboration: Exceptional communication and stakeholder management skills with proven ability to influence and lead cross-functional teams spanning Finance, IT, and Engineering. Ability to translate complex technical concepts for finance audiences, and vice versa
• O2R Proficiency: Comprehensive understanding of the subscription lifecycle: Quote-to-Order, Order-to-Cash, Order-to-Revenue, Invoicing, Payment Processing, and Revenue Accounting — and how each stage affects financial reporting and compliance
• Zuora Certification: Zuora Certified Administrator or Zuora Certified Revenue Analyst/Developer
• Integration Experience: Proven track record integrating Zuora Billing and Zuora Revenue with major ERP platforms (e.g., NetSuite) and CRM/CPQ systems (e.g., Salesforce CPQ), including data mapping, API design, and error handling
• AI/ML Application in Finance Systems: Experience evaluating or implementing AI-driven enhancements to billing or revenue workflows — such as intelligent invoice generation, automated revenue allocation, predictive churn analysis, or natural language querying of financial data
• Public Company Experience: Experience at a publicly traded company with direct ownership of SOX controls, audit support, and finance systems compliance processes
• Revenue Intelligence Platforms: Familiarity with revenue intelligence or analytics tools (e.g., Clari, Gong, Salesforce Revenue Cloud) and how they integrate with core billing and revenue systems
• Education: Bachelor's degree in Business, Finance, Accounting, Computer Science, or related field
• We encourage you to submit your resume even if you don't meet every requirement