Client Delivery Lead (Billing Experience) (m/f/d)

Join Kraken, a technology company focused on creating a smart, sustainable energy system. As a Client Delivery Lead, you will manage the relationship with client counterparts, support technology transformation journeys, and drive progress for our clients and organization. This is a hands-on, individual contributor position with travel expected across Europe.

• Managing the relationship with client counterparts, acting as the first point of contact for tech development and escalation.
• Triaging incoming requests, communicating client priorities internally, and summarizing client needs to enable ongoing development.
• Supporting the engineering team to deliver product features, challenging the client to think differently about tech development.