Technical Account Manager (US)

Join Kraken, a technology company focused on creating a smart, sustainable energy system. As a Technical Account Manager, you will lead strategic technical relationships with some of Kraken's largest utility and energy clients. This high-impact role is at the intersection of technology, transformation, and sustainability. You will act as a trusted technical advisor, provide deep architectural guidance, and be the hands-on technical presence that ensures customer success.

• Establish and maintain strategic relationships with senior stakeholders in assigned accounts, acting as a trusted technical advisor.
• Provide deep architectural guidance to connect customer ecosystems with Kraken’s platform, driving solution design and ensuring scalability.
• Triage and manage technical incidents in partnership with support and engineering teams, ensuring customer success in everyday interactions.