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Technical Account Manager
DataDome · New York, New York, United States
About The Role
Join DataDome, a leader in bot management and cyber fraud prevention. As a Technical Account Manager, you'll be the technical expert guiding customers through onboarding and implementation, managing projects, and resolving technical issues. You'll work closely with internal teams and clients to ensure successful integration and ongoing alignment. This role offers a hybrid work setup, health benefits, professional development opportunities, and more.
- Leading customer conversations as a technical expert and leveraging your expertise to guide them through the onboarding and implementation phases.
- Managing customer projects to ensure the successful delivery of integrations, optimizations, and technical initiatives.
- Responding to technical questions and resolving issues, keeping both the customer and internal teams informed on investigations, findings, and outcomes.
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